FAQ

How much is Shipping?

Shipping is calculated at checkout. £2.95 or under for UK orders, or FREE for UK orders over £30.

How long will my order take to get to me?

We aim to post out within 5 working days, we post via Royal Mail 2nd class, so you should receive your order within 7 working days. 

What is a Giclée print?

A Giclée print is a super high quality inkjet print made with acid free archival paper and professional pigment inks. 

What is a Digital print?

Digital prints are artwork professionally printed for us on heavyweight silk or uncoated paper using HP Indigo 7600 colour presses. Using inks that are more light-fast than traditional litho prints. They enable us to produce larger prints at affordable prices.

My parcel hasn't arrived, where is it?

If you haven't received your parcel after 7 working days, please check with your neighbours and your local sorting office before contacting us. (Even if the postman hasn't left a note!) Nearly all our parcels are too large to fit through a standard letterbox. If you don't have any luck, please let us know and we'll get a replacement out to you ASAP.

How are my items packed?

Your artwork is either send out flat in a card backed envelope, or larger work is sent rolled in a cardboard tube. We try and use recycled packaging wherever possible.

I'm local to Brighton can I pick it up in person?

Sorry, but we cannot guarantee when we'll be in the studio, so we always post.

 

 

USEFUL LINKS

Art Rascal are based in sunny Brighton. Here are a few local and national people that we love.

Lawrence Art Supplies - Hove based art shop for all those specialist things you can't get elsewhere. They sell online too.

Leo Frames - Friendly, family run framers in Brighton's North Laine, great selection online too.

BipArt - Lovely Brighton based traditional print studio, hire your space by the hour, or do one of their great courses.

Mixam - Simply the best value online only printer service with a fantastic easy to use system. Great for all your commercial printing needs.

Cass Art - Budget friendly art supplies online or in one of their stores.

Book Room Art Press - fantastic limited edition art prints by artists like Eric Ravilious, Sybil Andrews and Paul Nash.